If you a manage a web site and it crashes you think about all the users hitting your site at that time and getting the same error message that you just saw when you discovered it had crashed. If you look at it from the user perspective, you immediately go [...]

In my last post where I said I was interested in everything digital which to me was everything, I had a friend ask me if social was digital. I think social is digital.  To me social is the core of communicating with technology to build relationships. It’s online. Through a [...]

I took the survey for people who make websites again. I think I’ve taken it every time they’ve given it. You should take it, too.

Great e-book from web governance consultants WelchmanPierpoint. The Digital Deca: 10 Management Truths for the Web Age eBook View more presentations from WelchmanPierpoint.

The Pew Internet and the American Life Project released their latest study on American’s use of the Internet examining how we use online news today.  The overview of the report sums it up … In this new multi-platform media environment, people’s relationship to news is becoming portable, personalized, and participatory. [...]

From a JOA where your paper is inserted in the “winning” newspaper’s edition to a multi-award winning newspaper website and a Pulitzer Prize for Public Service back to laying off most of your staff. The Las Vegas CityLife has interesting look at the roller coaster ride of Greenspun Media’s Las [...]

In the United States one out of every four pageviews is from Facebook. Amazing! Google only accounts for one in eight page views (15 percent).

The free flow of information “is as vital to the healthy functioning of communities as clean air, safe streets, good schools and public health.” That’s what the Knight Commission on Information Needs of a Democracy concluded in their report on Sustaining Democracy in a Digital Age.  The 145 page report [...]

What metrics do you use to measure the success of a newspaper web site switching to a paid content model? Specifically, I’m thinking about how will Stephens Media know if their switch to a paid content model for the Pine Bluff Commercial? Here’s the metrics I think a site switching [...]

John Temple, former editor the Rocky Mountain News, has some interesting comments on the latest Nieman Journalism Lab report on newspapers online market share and Rupert Murdoch’s latest comment in support of the newspapers implementing a pay wall.